bj999 App Privacy Policy in Bangladesh
This page explains what data is kept, why it is kept, and how long it stays. Dhaka users configure it with bKash, Nagad, Rocket.
Effective date and brief overview
Effective: August 2026
This policy shows four types of information separately, what is taken, where it goes, and how long it stays.
Using the bj999 App makes sessions, security, and account rules easier to understand; your data is not stored unnecessarily.
How your account data is stored
This section covers five types of
Account information
Name, phone number, login information and preferred language may be stored; these are used to facilitate bj999 Login.
Open accounts keep data; when closed, after 90 days, unnecessary parts are deleted.
Identity
If verification is required, limited documents may be requested; same rules apply for Dhaka or other cities.
Only for completing verification is it viewed later and stored separately in a secure archive, if law requires.
In this record, the support team, security team and authorized administrators can access it to a limited extent; if anyone wants, they can view their own information after registering bj999.
Device and technical information
Four technical points here
Device type
Phone model, Android version, browser and screen size are logged to check whether the APK runs properly.
These are needed for security and compatibility; it helps detect issues on older devices.
Network information
IP, connection type and general location may be stored; this helps detect fraud and abnormal logins.
Location is not kept very precisely; it is used only for security checks.
If you have questions about supported devices, you will find guidance on the bj999 Download page; many run on mobile data, so a lightweight page is kept.
Usage and behavioral information
There are three behavioral signals recorded
Which page is opened, how long it is viewed, and which settings are chosen; this shows whether the bj999 App is working properly.
This data helps identify where new features belong, but unnecessary profiles are not created.
Users usually want fast reloads and less hassle, so session data is kept for a short time.
Session records
Login time and sign-in status are kept; this means you don't have to login repeatedly.
Feature usage
Which menus are opened most, this is also determined, making navigation clearer.
Messages, support and documents
This record is used for two types of contact
What you send via messages, email or support forms is used to resolve issues; personal information or unnecessary personal details should not be kept.
For technical questions about bKash, Nagad or Rocket, only the transaction ID part is shown; full financial history is requested only if needed.
Support messages
Your complaints, questions and answers are in one place; typically viewed within 7 business days.
Notifications
When policy updates are issued, old copies are kept so you can understand the change.
How cookies and tracking work
Cookies serve three
These keep login, remember language, and help page speed; even after closing the browser, some settings return.
Tracking is only used for performance and security; it is not shared with third parties without reason.
Necessary cookies
Session and security operate; if these are disabled, some parts of the bj999 App may not run properly.
Preference cookies
It remembers language, region, and interface; many users in Dhaka find it convenient.
Your rights and controls
You have 5 rights
- You can see what data is kept
- If there is a mistake, you can request
- You can request deletion of unnecessary information
- You can object to certain processing
- You can request a data copy, if not restricted by law
Requests may require identity verification first to prevent others from requesting your data
How long data is kept
Retention period is divided into 3 parts
If the account remains active, essential data stays; after closure, some data remains for 90 days and some up to 1 year if required.
Limited history is kept for billing, fraud prevention and audits; unnecessary parts are deleted sooner.
So when using the bj999 App you know what data is there and why.
Brief transparency note
No secrets
We do not collect data beyond what is necessary, and do not share with third parties unnecessarily; keep only as much as needed to operate security and services.
If updates occur, this page will change first; in the final paragraph we reiterate; reading the bj999 App Privacy Policy will make your controls clearer.